Shipping Policy

Estimated Times for Delivery

Ontario and Quebec –  Approximately 1 to 3 business days

Manitoba, New Brunswick, Saskatchewan & Nova Scotia – Approximately 2 to 4 business days

British Columbia, Alberta,  Prince Edward Island & Newfoundland – Approximately 4 to 6 business days

Any Territories and Remote areas – Approximately 7 to 10 business days.

In order to process your order without delays it is important to provide complete and accurate shipping information as well as a current email address and phone number where you can be reached in the event of a shipping address issue.  Note: It is the customer’s responsibility to provide a reliable shipping address. If a Canada post tracking confirmation, or Courier tracking confirmation indicates that an order has been delivered, then we are not responsible for re-shipping or a refund of the order, if it has been lost. We will ship your order to the address EXACTLY as it is input on our website, therefore orders returned to us undelivered due to customer input error will not be re-shipped without a form of payment to cover new shipping costs.

We use multiple carriers, including: Canada Post, UPS, FedEx, Canpar, FlashBox and Purolator

We offer free shipping in Canada on orders over $50.***

***Please note that very heavy/large orders are excluded from free shipping, shipping charges may apply on these orders. Shipments to remote, air stage, or rural locations may incur additional shipping charges, as well. If your postal code looks like: T0M1M0 or V0V1V0, etc., this MAY apply to you. These items/locations can be very costly to ship to, thus we ask for your understanding in incurring these additional charges. 

Examples of BULKY Items that are excluded from the free shipping rule are the following: 

  • Pillows
  • Exam Table Paper 
  • 4L Liquid Jugs 
  • 5L Ultrasound Gel
  • Treatment Tables 
  • Etc. 


Treatment Tables Delivery Option 

CURBSIDE DELIVERY ONLY! (Inside truck delivery is not available)

Curbside Truck Delivery

  • Covers the cost of the transportation and truck lift gate
  • The truck driver will unload the treatment table from the truck only (Charges for requesting inside truck delivery will be paid by the customer) 

Firstly, your table will be delivered through appointment delivery. This means that the freight company will contact you to arrange the date and time of the delivery of your table. The delivery will ALWAYS be curbside tailgate delivery, UNLESS your business has a loading dock. If you do not have a loading dock, the freight company will simply leave the table curbside at your place of business and it is your responsibility to bring the table inside your establishment. The driver will not help you. Please be aware that this table is extremely heavy and you will need multiple people (4-5) to move this table around.

If, for any reason, you are unable to accept delivery at the established time, additional costs will be incurred. There is a $50 storage fee PER DAY that the freight company will charge for having to bring the table to their warehouse. Then, there is another $200 fee to reschedule and reattempt delivery on another day. It is your responsibility to pay for these fees should they come up.

Business locations will be delivered during business hours, for deliveries after hours, extra charges will be applied and paid for by the customer. 


General Under $50 Shipping Rates









British Columbia




Nova Scotia






New Brunswick


Newfoundland and Labrador


Northwest Territories

(Shipping department will call if necessary) 


(Shipping department will call if necessary) 


(Shipping department will call if necessary) 


All the Price are in Canadian Dollar Most orders received before 12:00 p.m.will be shipped the same day, provided the product ordered is in stock. Most orders received after 12:00 p.m. will be shipped the next business day. Orders are not processed or shipped on Saturday or Sunday.

Call our office or email us for any rush orders: 1-866-840-2870

*Please Note Before you order: All Syringe and Needle Are Non-Returnable Goods